Shipping/Returns/FAQ
ABOUT ME & LAKE LIFE CO.
Growing up, it was always the weekends by the water that seemed to give the greatest memories. I've always said that a rainy day at the lake is better than a sunny day in the city. I've always loved the peaceful feeling from time spent by the lake, no matter what time of year.
Lake Life Co. was founded by moi, Jaimie. I've always held the lake close to my heart so it was only natural to share the feeling with the rest of you! The Lake Box started as little cottage kits for time spent by the water. It has now evolved into a seasonal subscription box that brings the lake feeling to you, no matter where you are.
I grew up on the water on the shores of Parry Sound, Ontario, and I currently live in a lake town in Northern Ontario. The lake continues to be an integral part of my life, and with The Lake box, I hope to bring that lake feeling to you, too.
SHIPPING:
-All Lake Boxes ship FREE. That's right. $0. Zilch. Take that, Canada Post! If you are ordering Lake Life Co. goods, I charge a flat rate $10 for expedited shipping for orders under $70. Orders over $70 will be shipped free.
RETURNS:
-I accept returns on Lake Life Co. goods that are in unwashed, unworn condition. I don't accept returns on Lake Boxes after they are delivered. However, if there is a problem with your Lake Box, please reach out and we can come to a solution together!
FAQ:
-Is the Dip Your Toes In Box the same as the seasonal one-time purchase boxes? No, the Dip boxes contain different contents than the seasonal boxes. The Dip boxes are made up of seasonal items that I purchased too many of and other goodies from Lake Life Co. The one-time purchase seasonal boxes contain the exact same thing as the boxes that were shipped out for that season.
-Why should I sign up for the subscription? If you sign up for the subscription, that means you are GUARANTEED to receive that season's lake box. I only have one-time purchase seasonal boxes if I have leftovers. There are many seasons where I only have a small number of seasonal boxes leftover; they typically sell out within the first few hours of being on the site.
-How do I know what will be in the Lake Box? I don't share the contents of each season's Lake Box until after my subscribers have received theirs. Gotta keep up the element of surprise! You can check out The Coming Season Box page to see what I've included in past boxes.
-I'd like to have one of my company's products featured in the Lake Box. What do I do? Please reach out to me at jaimie@thelakebox.ca and I will send you a vendor application!